Great quality goods just a bit much getting from USA to UK not your fault tariff,but no problems with the goods coming.Thank you
Started communicating via email about a return. Asked before refusing delivery. If refused, I will not be charged any fees, I have a copy of the chat. Got delivered back to them and got charged $130 for refusing the delivery. Will not continue business and will share this on social media and reddit for all the surron community members. Even when communication is done properly, you still get screwed over.
Remarkable team, fantastic resources, even their AI feature is overseen by staff daily. I made a request that (predictably) stumped the ai chat bot but within minutes I got a personal email from a staff member giving me the help I needed. TBElectric is the only place I’ll buy my moto products from here on out. Plus the shipping was faster than paid for!
Great bolts look very good but some didnt fit on mine
I mean… they’re just great guys get back to you in very reasonable time and clear at making you understand thumbs up and great product
Super fast shipping and the shock cover looks great! Would order again
Yes everything I have gotten from you guys has been more than exceptional great. Everything that I orderedFitz great looks great. Everything always works great always lines up. Everything works so good for you guys. I I am so happy with everything I get from you guys. Thank you very much for everything you guys do you guys are great thank you.
Hey guys,over the past few years I've been upgrading my e ride 2.0 and now my sr.I have bought a little from all of the other guys out their.some good most so so a few regretful.
I gotta say I am always happy with the quality of parts and all the other stuff that goes with ordering through the mail.anyway when I guess I'm trying to say is that I am usually no always more happy with your guys' company and service that you provide over any of the rest of Em out there. Also, thank you for the free hat. And my wife loves the Tootsie rolls in the box. They're all I love the stickers!!
40 dollars for shipping on 80 dollar bill for small bearing items
this is lame
Repeat customer. Great service, competitive prices. Always quick shipping
Bought a talaria komodo here and it was at my doorstep in under a week. Perfectly packaged and in Perfect shape. This bike rips
Extremely satisfied foreverything I ordered from the store and they will always have my business
TB Electric never gave me any issues AT ALL unlike rev rides and ships out my order the same day or the next day
Quick shipping excellent customer service yeah
Customer service was amazing, fast delivery and an extensive parts catalog for E bikes! This is the future! Definitely be ordering more!
Man the boys at TB Electric are real ones I needed a part, contacted them through email and 2 days later, it was on my door step! installed new part and I was back on the road in the April PNW sunshine! if you know, you know!
Tb electric was very easy to work with, shipping was fast, customer service was great, and I had a great experience and no complaints.
Best online ebike store in the world im from the UK please don't be put off by customs charges it works out you pay nothing because of how cheap the items are items I can get from else where for a lot more money plus I can't get the suspension Iwanted in the UK so im well impressed now I have my dream bike so thank u guys keep it up 💯
