Bought a 3.0 from these guys and I'm glad I did! The bike is KILLER and also had a few questions regarding the purchase and they were quick to respond through e-mail.
On top of that, unfortunately my bike arrived with a rip in the seat that occured during transit. I sent them an email with pictures of the damage and was promptly replied back to with apologies and that a replacement would be on the way the next business day. Just checked now and sure enough, its on its way.
These guys are extremely professional and know how to run their business which is much appreciated! Wheww, I have horror stories. Because of this, whatever I need for my bike in the future, I'm getting 100% of everything from these guys.
Why chance another company to buy your bike and parts from when you know this one will treat you right and give zero hassle?
Thanks again, guys. You guys rock!!
Big shout out to Lance, Alex, and Riod for navigating through several additions to the E Ride Pro 2.0 with the complete Warp 9 16/19 wheel up grade, warp 9 Axle blocks, and TPR brakes, better control, better balance, and much smoother brakes. This team's customer service and high quality products gives this 5 stars in my book and I have NEVER given anyone 5 stars!
I bought the talaria xxx headlight upgrade bundle to make the front look better. Upon arrival, I tried to fit the bracket and it just would not fit the xxx. The most I could get it to do was fit the first two holes, but that was about it. It's not like everything isn't functional, but my headlight area just looks goofy and honestly seems like the bracket might snap off with a hard enough crash.
Best customer service. Finally an online store with 'real' customer service. Thank you for amazing service and response.